Privacy Policy

Your privacy is important to us. This Privacy Policy explains how ClearYard Scoop Co. ("we," "us," or "our") collects, uses, and protects your personal information when you use our services.

We are committed to providing a secure and trustworthy service, and we do not sell, trade, or share your personal information with outside parties for marketing purposes.

1. Information We Collect

To provide you with our pet waste removal services, we may collect the following personal information:

• Contact Information: Your full name, email address, and phone number.
• Service Address: The physical address where services will be provided.
• Billing Information: Credit card details, billing address, or other payment information, which is processed securely by our third-party payment processor.
• Service-Related Information: Notes about your property, gate access codes, and information about your pets (e.g., names, number of dogs).

2. How We Use Your Information

We use the information we collect solely for the purpose of providing and improving our services to you. This includes:

• Scheduling and performing services at your address.
• Communicating with you about your service, including sending appointment reminders and service-completion notifications via email and SMS.
• Processing payments and managing your account.
• Responding to your questions and customer service requests.

3. SMS/Text Messaging Policy

By providing your mobile phone number, you expressly consent to receive automated and non-automated SMS text messages from us.

• Purpose: These messages are strictly for service-related purposes, such as appointment reminders, "on-the-way" notifications, service updates, and billing notifications. We will not use SMS for marketing.
• Opt-Out: You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us. If you opt out, we may send a final confirmation text, and you may miss important service notifications.
• Rates: Message and data rates may apply.

4. Information Sharing and Disclosure

We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes.

Our policy is simple: your information is used exclusively to provide the service you have requested from us.

The only exceptions to this rule are:

• Payment Processors: We share necessary billing information with trusted third-party payment processors to securely handle your payments.
• Legal Requirements: If required by law, such as in response to a court order or subpoena, we may disclose your information.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure software for scheduling and billing to keep your data safe.

6. Your Consent

By using our services, you consent to our privacy policy.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please do not hesitate to contact us: